Very Poor
Traveller Type: solo traveller
  : Nothing
  : Dirty.

Fair
Traveller Type: family with young children
  : Got a suite room with jacuzzi, but part of the side was broken, the shower head was taped on, and floor were dirty. Other then that it was a good stay, comfortable bed, tv worked with cable qnd good for a one night sleep break.

Pleasant
Traveller Type: family with young children

Very Poor
Traveller Type: young couple
  : nothing
  : absolutely awful experience. we booked online and paid, then when we went to check in- first of all, no one was there, we used the phone that the sign told us to use to attempt to call them, no one answered. finally got ahold of someone after calling the number on our reservation, the person who answered was very confused and once we realized we were trying to check in said someone would be over soon. so we waited another 10 min or so for someone to come, once he did he scanned my ID and then told me we had to pay again, when I told him we had already paid he insisted we owed more money, wouldn’t look at the receipt or confirmation of payment. then called someone else, who then via speaker phone proceeded to tell me I still owed money and they didn’t take payment online. when I told him I paid via booking.com he said that wasn’t his problem, we couldn’t check in until we paid, and that I could take it up with booking.com. needless to say I told him to cancel our reservation as they were absolutely awful to work with. plus the hotel looks way worse in person than it does in the pictures online.

Good
Traveller Type: young couple

Poor
Traveller Type: solo traveller
  : This room was filty! I wore a new pair of white socks on the evening I checked in. After two nights at the Journey Inn, and walking around in the room, my bottom of my white socks were disgusting- My wife ended up throwing them away!The room was unclean, the bathroom was dirty, and the overall appearance of the room was gross also.
  : The general filth of the room.I pointed this out to the hotel manager upon checkout and he 'laughed' at me.

Very Poor
Traveller Type: solo traveller
  : nothing
  : website